By accessing or using this website and booking services, you agree to the following Terms & Conditions.
All services offered are non-medical aesthetic and wellness services. They are intended to support appearance, comfort, recovery, and general well-being. Services are not intended to diagnose, treat, cure, or prevent any medical condition.
Clients must be at least 18 years of age to receive services unless accompanied by a parent or legal guardian. Certain services may require completion of a consent form prior to treatment.
Appointments are subject to availability and must be scheduled in advance. We reserve the right to reschedule or decline appointments for safety, suitability, or operational reasons.
We ask that cancellations or rescheduling requests be made with reasonable notice. Failure to provide notice or attend a scheduled appointment may result in a cancellation or no-show fee.
Payment is due at the time of service unless otherwise stated. Published prices reflect our current service rates and are honored for all purchased services and packages.
Multi-session packages are intended for use by a single client or designated animal (for equine services) unless otherwise specified. Packages do not expire and may be used at any time. Promotional offers may not be combined unless explicitly stated.
Individual experiences and outcomes vary. No guarantees are made regarding specific results. Client satisfaction depends on multiple factors including consistency, individual response, and adherence to recommended usage.
By receiving services, you acknowledge that cryotherapy and aesthetic treatments involve inherent risks, including but not limited to temporary discomfort, redness, numbness, or sensitivity. You agree to assume all risks associated with participation.
Clients are responsible for disclosing relevant health conditions, sensitivities, or contraindications prior to receiving services. Services may be declined if safety concerns are identified.
Equine cryotherapy services are non-medical wellness services intended to support comfort, mobility, and recovery in horses. Services are provided with owner or authorized trainer consent and do not replace veterinary care.
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of services or this website.
All website content, including text, images, logos, and branding, is the property of the business and may not be reproduced without written permission.
These Terms & Conditions may be updated periodically. Continued use of the website or services constitutes acceptance of any changes.
These Terms & Conditions are governed by the laws of the State of California.
For questions regarding these Terms & Conditions, please contact us through the website.
All sales are final.
Due to the nature of our services and packages, we do not offer refunds on any services, sessions, packages, memberships, or promotional purchases once payment has been made.
Missed appointments or failure to provide adequate notice for cancellation may result in forfeiture of the session. No refunds will be issued for unused or missed sessions.
Cryotherapy and aesthetic services are non-medical and voluntary. Clients are responsible for reviewing service information and disclosing relevant health conditions prior to treatment. Sessions declined for safety or suitability reasons are not eligible for refund.
In rare cases, service credits may be issued at our discretion. Credits have no cash value and may only be applied toward future services.
By booking an appointment or purchasing services or packages, you acknowledge and agree to this Refund Policy.
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